#MARRIOTT GMS MANUAL#
When the Rayong Marriott opened I was one of its first guests.the clock alarm went off at midnight and I touched the button on top which silenced the alarm only to have it go off again at 0015.after turning on the light again I looked at the damn alarm which had no on/off switch for the stupid alarm.so I pulled the damn thing out of the wall by the wires (no plug seen as it was behind the wall).sure enough the damn thing went off again at 0030 as it had a battery backup system so I took it to the front desk and told them what they could do with their alarm.next morning met with GM Wallace who told me that after hearing of my problem he also could not find any way to turn off the alarm so he got the manual and read it and it seems that to turn off the alarm you have to hit the snooze button 3-times.nifty (CHEAP) Chinese clock that NO ONE, certainly not a guest would know to do. I already stated my position that checking the alarm is on the housekeepers checklist so I disagree that it is the guests responsibility to double check, however I'll go a step further.